Terms and Conditions

If all items are in stock, we make every effort to ship orders within 2-3 business days.

Return Period
All items must be returned to us within 30 days from date of purchase.

How to Return Product
1. All returns must have a Return Merchandise Authorization Number which can be obtained by calling us at (800)291-5223 or emailing us at support@lusterlace.com. Please give us your name, address, phone number, Luster Lace invoice number & reason for return. No return will be accepted without Return Merchandise Authorization Number.

2. All returned items are subject to 15% restocking fee.

3. Any returned item must be in its original packaging. Your product purchase price (less restocking fee) will be refunded when your return is received and inspected.

Shipping Charges
Shipping charges are not refundable.